Privacy Policy

At Rawtron Digital, we believe in transparency, honesty, and long-term business relationships. This Privacy Policy explains how we collect, use, protect, and handle information related to our website visitors and clients. It also clarifies service scope, payments, and responsibilities to avoid any future misunderstanding.

By using our website or contacting us for services, you agree to this Privacy Policy.

1. About Rawtron Digital

Rawtron Digital is a digital marketing agency based in Rishikesh, Uttarakhand, India, offering services such as:

• SEO & Local SEO
• Google Ads & Paid Advertising
• Website Design & Development
• Social Media Marketing
• Digital Marketing Consultation

2. Information We Collect

We may collect the following information when you interact with us:

a) Personal Information

• Name
• Phone number
• Email address
• Business details
• Any information shared via forms, WhatsApp, email, or phone

b) Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data

This information helps us communicate better and improve our services.

3. How We Use Your Information

Your information is used to:

• Respond to inquiries and support requests
• Provide digital marketing services
• Share updates, service-related communication, or offers
• Improve website performance and user experience

👉 We do not sell, rent, or misuse your personal data.

4. Cookies & Website Tracking

Our website may use cookies to:

• Analyze traffic
• Improve user experience
• Understand visitor behavior

You can disable cookies anytime through your browser settings.

5. Services, Results & Expectations IMPORTANT

Digital marketing results depend on various factors such as competition, industry, budget, and platform algorithms.

Therefore:

• We do not guarantee specific rankings, leads, sales, or revenue
• All services are provided on a best-effort and strategic basis
• Growth timelines may vary for each business

We always focus on ethical, realistic, and sustainable marketing practices.

6. Payments, Pricing & Ad Spend Clarity VERY IMPORTANT

All packages, plans, and quotations from Rawtron Digital include only our professional service charges.

Please Note Clearly:
Our fees DO NOT include third-party platform costs, such as:

• Google Ads spend
• Facebook / Instagram Ads spend
• Any paid tools, software, or subscriptions

Third-party charges are:

• Paid directly by the client, or
• Clearly informed in advance before starting work

Rawtron Digital is not responsible for changes in pricing, policies, or results of third-party platforms.

7. Refunds, Cancellations & Service Nature

Since digital marketing services involve time, planning, and execution:

• Payments are generally non-refundable once work has started
• Strategy discussions, audits, setups, or campaign execution are considered billable work
• Any exception to refunds must be agreed in writing in advance

This policy protects both the client’s investment and our professional efforts.

8. Third-Party Platforms Disclaimer

Our services may involve platforms such as:

• Google
• Meta (Facebook & Instagram)
• Hosting providers
• Analytics or marketing tools

We are not responsible for:

• Platform policy updates
• Account restrictions or suspensions
• Algorithm changes
• Platform downtime

These factors are beyond our control.

9. Client Responsibilities

To ensure smooth service delivery, clients are expected to:

• Provide accurate business information
• Share required access (website, ads accounts, social pages, etc.)
• Respond to approvals and queries in a timely manner
• Follow platform guidelines and legal compliance

Delays caused due to missing information or approvals are not the responsibility of Rawtron Digital.

10. Data Security

We take reasonable steps to protect your information from unauthorized access or misuse. However, no online system is 100% secure, and absolute security cannot be guaranteed.

11. Data Retention & Rights

We keep personal data only as long as required for:

• Service delivery
• Legal or business purposes

You may request:

• Access to your data
• Correction of incorrect data
• Deletion of your information (subject to legal limits)

12. Limitation of Liability

Rawtron Digital shall not be held responsible for:

• Business losses or profit loss
• Indirect or incidental damages
• Performance affected by market or platform changes

Any liability, if applicable, shall be limited to the amount paid for the specific service.

13. Policy Updates

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised date. Continued use of our website or services means acceptance of the updated policy.

14. Contact Information

If you have any questions about this Privacy Policy, you can contact us: